Shannon has been in consulting since 2009 and primarily serves public and privately held companies in the education, oil and gas, government contracting, healthcare, and hospitality industries. Her expertise includes experience in training development, facilitation, and instructional design with a focus in business process and software system training. She has more than 12 years of experience in training and development and eight years of experience developing and facilitating IBM Cognos training and customizing that training to clients’ needs and data. Shannon is customer service focused and quality driven.
Bachelor of Science Business Administration